Returns & Exchanges

At Phix, we want you to be fully satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and tagged items. Whether you need a different size or a full refund, our streamlined process ensures your style journey remains seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items, including all designer tags and packaging, into a secure shipping mailer or box.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days.